Platform Terms & Conditions

1. Definitions and Interpretations

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• “Agreement” -These Platform Terms & Conditions, together with the Privacy Policy, Cookie Policy, and any supplementary terms referenced herein, which together constitute the entire agreement between the Company and the Founder.
• ‍“Company”, “we”, “us”, “our” - The Founders’ Exit Limited, a company registered in England and Wales (company number 16941575), whose registered office is at Chargrove House, Shurdington Road, Cheltenham, Gloucestershire, England, GL51 4GA.
• ‍“Content” -All text, data, analyses, reports, assessments, scores, recommendations, commentary, and other outputs generated by the Platform, whether produced by artificial intelligence, algorithmic processes, or human input.
• ‍“Founder”, “you”, “your” - The individual or entity that registers for and accesses the Platform under a valid subscription.
• ‍“Founder Data” - All information, documents, financial data, and other materials uploaded to, entered into, or otherwise provided to the Platform by or on behalf of the Founder.
• ‍“Platform” - The web-based application operated by the Company at app.thefoundersexit.com (or such other URL as the Company may notify from time to time), including all associated tools, features, modules, and services.
• “Subscription” - The paid access arrangement under which the Founder is permitted to use the Platform, as described in Section 5.
• “Sub-Processors” - Third-party service providers engaged by the Company to process data on its behalf.

References to legislation include any amendment, re-enactment, or replacement of that legislation. Headings are for convenience only and do not affect interpretation.

2. About the Platform

2.1 WHAT THE PLATFORM DOES

The Platform provides structured, AI-assisted tools to help founders of UK-based businesses assess their exit readiness, explore exit options, set exit goals, model indicative valuations, and prepare documentation for a future business sale or transfer. The Platform combines proprietary questionnaires, AI-driven analysis, sector benchmarking, and document review to produce educational outputs designed to inform and prepare the Founder for professional advisory engagement.

2.2 What the Platform Is Not

The Platform is not, and does not purport to be, any of the following:

• A regulated financial advisory service within the meaning of the Financial Services and Markets Act 2000 (FSMA) or the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 (RAO)
• An investment advisory service providing personal recommendations on the merits of buying, selling, or holding any investment, security, or financial instrument
• A corporate finance advisory service authorised to advise on or arrange transactions involving the sale, acquisition, or restructuring of businesses or their securities
• A tax advisory service providing advice on the tax consequences of any transaction or business decision
• A legal advisory service providing advice on the legal implications of any transaction, contract, or business arrangement
  
• A valuation service producing formal valuations for the purpose of any transaction, litigation, taxation, accounting, or regulatory proceeding

2.3 Nature of Platform Outputs

All Content produced by the Platform is indicative, educational, and general in nature. Specifically:

1. Readiness assessments reflect the Founder's self-reported data benchmarked against general sector norms. They are not professional due diligence.
2. Indicative valuations are estimates derived from publicly available market multiples and the Founder’s self-reported financial data. They are not formal valuations and must not be relied upon as such.
3. Exit route analyses present general options based on business characteristics. They are not personal recommendations.
4. Risk reports highlight potential areas of concern based on the Founder’s inputs. They are not comprehensive risk assessments and may not identify all material risks.
   
5. Document reviews identify potential gaps and areas for attention. They are not legal reviews.

2.4 AI-GENERATED CONTENT

The Platform uses artificial intelligence, including third-party large language models, to generate Content. AI-generated outputs may contain inaccuracies, omissions, or errors. The Company does not warrant the accuracy, completeness, or reliability of any AI-generated Content. The Founder is solely responsible for verifying any Content before relying on it or sharing it with third parties.

2.5 obligations to seek professional advice

The Founder acknowledges and agrees that they will seek independent, qualified professional advice — from an FCA-regulated advisor, solicitor, accountant, or corporate finance advisor, as appropriate — before making any decision relating to the sale, transfer, restructuring, or valuation of their business. Platform outputs are designed to prepare the Founder for those conversations, not to replace them.

3. Eligibility and Registration

3.1 ELIGIBILITY

The Platform is designed for founders, directors, and senior decision-makers of UK-based businesses. By registering, you confirm that:

• You are at least 18 years of age
• You have the authority to enter into this Agreement on behalf of yourself or the entity you represent
• The information you provide during registration and throughout your use of the Platform is accurate, complete, and kept up to date
  
• You are accessing the Platform for business purposes and not as a consumer within the meaning of the Consumer Rights Act 2015

3.2 ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify the Company immediately at security@thefoundersexit.com if you become aware of any unauthorised access to or use of your account.

The Company reserves the right to suspend or terminate any account where it reasonably believes that a security breach has occurred or that account credentials have been compromised.

3.3 ONE ACCOUNT PER BUSINESS

Each Subscription is issued to a single business entity. The Founder may not create multiple accounts for the same business, share account credentials with third parties, or permit any person other than the registered Founder to access the Platform using the Founder's credentials, unless the Company has agreed otherwise in writing.

4. Acceptable Use

4.1 PERMITTED USE

The Platform is provided for the Founder’s own business exit-preparation purposes. The Founder may use Platform outputs to inform their own planning, share outputs with their own professional advisors (accountants, solicitors, corporate finance advisors), and discuss outputs with prospective buyers or investors in the context of a bona fide transaction, provided that appropriate caveats are included as set out in Section 2.3.

4.2 PROHIBITED USE

The Founder must not:

• Use the Platform for any unlawful purpose or in breach of any applicable law or regulation
• Represent any Platform output as a formal valuation, professional advisory report, or personally regulated advice
• Use Platform outputs to mislead any third party, including prospective buyers, investors, lenders, or regulators
• Reverse-engineer, decompile, or disassemble any part of the Platform or its underlying algorithms
• Attempt to extract, scrape, or systematically download Platform data or Content for any purpose other than personal use
• Use the Platform to develop or train any competing product or service
• Upload any material that is unlawful, defamatory, fraudulent, or that infringes the intellectual property rights of any third party
• Introduce any virus, malware, or other harmful code to the Platform
• Share account credentials with any third party or permit unauthorised access

4.3 SHARING OF OUTPUTS

Where the Founder shares Platform outputs with professional advisors or third parties, the Founder must ensure that the outputs are clearly identified as indicative and educational in nature, generated by an AI-assisted platform, and not a substitute for independent professional advice. The Founder must not remove, obscure, or modify any disclaimer applied to Platform outputs.

5. Subscriptions, Payment, and Cancellation

5.1 SUBSCRIPTION TIERS

The Platform is offered on a tiered subscription basis. Details of the current tiers, features, and pricing are published on the Platform. The Company reserves the right to modify subscription tiers, features, and pricing at any time, provided that any changes to the Founder’s current tier will not take effect until the next renewal date following reasonable notice.

5.2 founding member pricing

Founders who join during the beta or founding member period may be offered preferential pricing terms. Where founding member pricing is offered, the specific terms (including duration and conditions for lock-in) will be confirmed in writing at the point of subscription and will form a supplementary term to this Agreement.

5.3 payment

All payments are processed through Stripe. By subscribing, the Founder authorises the Company to charge the nominated payment method on a recurring basis in accordance with the selected billing cycle (monthly, quarterly, or annual). All fees are quoted in GBP and are exclusive of VAT, which will be added where applicable.

If a payment fails, the Company will notify the Founder and make reasonable attempts to collect the outstanding amount. The Company reserves the right to suspend access to the Platform if payment remains outstanding for more than 14 days following the due date

5.4 cancellation by the founder

The Founder may cancel their Subscription at any time through the Platform’s account settings or by emailing support@thefoundersexit.com. Cancellation takes effect at the end of the current billing period. No refund is issued for any unused portion of a paid billing period, except as set out in Section 5.6.

5.5 cancellation by the company

The Company may cancel or suspend the Founder’s access to the Platform with immediate effect if the Founder is in material breach of this Agreement, or with 30 days’ notice if the Company decides to discontinue the Platform or a material feature of it. In the event of discontinuation, the Company will provide a pro-rata refund for any unused portion of a prepaid subscription period.

5.6 voluntary cooling-off period

As a courtesy, the Company offers new Founders a 14-day period from the date of first access during which they may request a full refund, provided that fewer than two Platform modules have been completed. This is a voluntary commitment and does not affect the Founder's statutory rights.

5.7 price changes

The Company will provide at least 30 days’ written notice of any price change affecting the Founder’s current Subscription tier. The Founder may cancel before the new pricing takes effect if they do not wish to continue at the revised price.

6. Intellectual Property

6.1 company ip

All intellectual property rights in the Platform, including its design, functionality, AI prompts, algorithms, scoring methodologies, benchmarking data, user interface, branding, and all Content templates, belong to the Company. Nothing in this Agreement transfers or licenses any intellectual property rights to the Founder except as expressly stated.

6.2 founder data

The Founder retains all intellectual property rights in their Founder Data. By uploading Founder Data to the Platform, the Founder grants the Company a limited, non-exclusive, non-transferable licence to process that anonymised and aggregated data solely for the purpose of providing the Platform services, generating Content, and improving the Platform’s AI models and algorithms. We do not train AI models on identifiable Founder Data.

The Company will not share, sell, or make available any identifiable Founder Data to any third party except as required to provide the Platform services (via Sub-Processors) or as required by law.

6.3 platform outputs

Content generated by the Platform in response to the Founder's Founder Data is licensed to the Founder for their own use in connection with their business exit-preparation activities. This licence is non-exclusive, non-transferable, and revocable upon termination of the Subscription.

The Founder may share Platform outputs with their own professional advisors, subject to the conditions in Section 4.3. The Founder must not represent any Platform output as their own original work, as the work of a professional advisor, or as a formally commissioned report.

6.4 aggregated and anonymised data

The Company may use aggregated and anonymised data derived from the Platform’s user base to improve the Platform, develop benchmarking datasets, produce sector-level insights, and for marketing purposes. Such data will be fully anonymised and will not identify any individual Founder or their business.

7. Data Protection and Privacy

7.1 roles and responsibilities

For the purposes of UK GDPR and the Data Protection Act 2018, the Company is the Data Controller in respect of the personal data of the Founder (name, email, account details) and a Data Processor in respect of business data uploaded by the Founder that may contain personal data of third parties (e.g., employee names in organisational charts, customer data in financial records).

The Founder warrants that any personal data of third parties uploaded to the Platform has been collected and is shared with the Company on a lawful basis, and that appropriate privacy notices have been provided to those third parties where required.

7.2 lawful basis for processing

The Company processes personal data on the following lawful bases:

• ‍Contract performance: Processing necessary to provide the Platform services under this Agreement (Article 6(1)(b) UK GDPR)
• ‍Legitimate interests: Processing necessary for the Company’s legitimate interests in improving the Platform, preventing fraud, and ensuring security (Article 6(1)(f) UK GDPR)
• ‍Legal obligation: Processing necessary to comply with the Company’s legal obligations (Article 6(1)(c) UK GDPR)
• ‍Consent: Where the Founder opts in to marketing communications (Article 6(1)(a) UK GDPR)

7.3 data storage

The Company stores and processes data using industry-standard security measures aligned with ISO 27001 principles. Specifically:

• All data is encrypted in transit using TLS 1.2 or higher
• Data at rest is encrypted using AES-256 or equivalent
• Access to Founder Data is restricted to authorised personnel on a need-to-know basis
• The Company conducts regular security reviews of its infrastructure and Sub-Processors

7.4 sub-processors

The Company uses third-party Sub-Processors to deliver the Platform services. A current list of Sub-Processors, including their role and data processing location, can be requested by emailing security@thefoundersexit.com.

The Company ensures that all Sub-Processors are bound by data processing agreements that impose obligations no less protective than those set out in this Agreement.

7.5 your rights

Full details of your rights under UK GDPR are set out in our Privacy Policy. To exercise any data protection right, please contact privacy@thefoundersexit.com.

8. Confidentiality

8.1 company obligations

The Company agrees to treat all Founder Data as confidential and will not disclose it to any third party except as required to provide the Platform services (via Sub-Processors), as required by law or regulatory authority, or with the Founder’s prior written consent.

8.2 founder obligations

The Founder acknowledges that the Platform’s methodologies, AI prompts, scoring frameworks, benchmarking data, and user interface design constitute confidential and proprietary information of the Company. The Founder must not disclose, reproduce, or otherwise make available any such information to any third party.

8.3 survival

The obligations of confidentiality in this Section 8 survive termination of the Subscription for a period of three years.

9. Limitation of Liability

9.1 no exclusion of statutory rights

Nothing in this Agreement excludes or limits the Company’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

9.2 exclusion of consequential loss

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including but not limited to loss of profit, revenue, business opportunity, anticipated savings, goodwill, data, or reputation, arising out of or in connection with this Agreement or the use of the Platform, even if the Company has been advised of the possibility of such loss.

9.3 cap on liability

The Company’s total aggregate liability to the Founder in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total Subscription fees paid by the Founder in the 12 months immediately preceding the event giving rise to the claim.

9.4 platform outputs disclaimer

The Company expressly excludes all liability arising from the Founder's or any third party’s reliance on any Platform output, including without limitation:

• Any decision to proceed with, withdraw from, or structure any business sale, transfer, investment, or related transaction
• Any valuation, indicative or otherwise, used for any transaction, negotiation, tax, or accounting purpose
• Any exit route or strategic recommendation that proves not to be optimal for the Founder's specific circumstances
  
• Any risk identified or not identified by the Platform’s document review or assessment modules

9.5 third party liability

The Company accepts no liability to any third party with whom the Founder shares Platform outputs. The Founder indemnifies the Company against any claim brought by a third party arising from the Founder's sharing of Platform outputs in breach of Section 4.3.

10. Platform Availability and Maintenance

10.1 availability

The Company aims to maintain Platform availability of at least 99% in any given calendar month, excluding scheduled maintenance and circumstances beyond the Company’s reasonable control. The Company does not guarantee uninterrupted access and shall not be liable for any loss arising from Platform downtime.

10.2 scheduled maintenance

The Company will endeavour to carry out scheduled maintenance during off-peak hours and will provide advance notice via email or in-platform notification where reasonably practicable. Emergency maintenance may be carried out without prior notice.

10.3 force majeure

The Company shall not be liable for any failure or delay in providing the Platform arising from circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, pandemic, government action, cyberattack, or failure of third-party infrastructure providers.

11. Modifications to the Platform and Terms

11.1 changes to the platform

The Company reserves the right to modify, update, or discontinue any feature or functionality of the Platform at any time. The Company will endeavour to provide reasonable advance notice of material changes that affect the Founder's core use of the Platform. Non-material changes (such as UI improvements, bug fixes, or minor feature additions) may be made without notice.

11.2 changes to these terms

The Company may update these Terms & Conditions from time to time. Material changes will be notified to the Founder via email at least 30 days before they take effect. Continued use of the Platform after the effective date of any change constitutes acceptance of the updated terms. If the Founder does not agree to the updated terms, they may cancel their Subscription before the changes take effect.